FAQ
Q: What makes The Scandle different than some of the other massage candles and wholesale spa candle companies?
A: The Scandle was created because we noticed that several massage candles on the market were only made of soy wax. Soy wax, even when melted is very heavy and doesn't give you the feel that massage oil should have. Also, it doesn't have any of the oils to help moisturize and promote healthy skin. Our candles are so much more than Soy Wax with a Wick...we like to think of it as Lotion with a Wick! Scandles are made with FDA approved ingredients and FREE from pesticides, herbicides and genetically modified material. Our candles are everything you'd expect from a skin healthy lotion with the added ambiance and aroma of a spa candle. Furthermore, we believe in supporting (not competing with) our retailers by providing a retailer search feature by zip code on our site for consumers wishing to puchase our candles. In addition, we make it as convenient as possible for wholesalers to place wholesale spa candle orders with our online ordering system.
Q: How is your product packaged?
A: Because we believe that appearance is everything, we have taken special time and care to package this product in a way that is visually appealing and functional. Our 7.5oz candle is packaged in an elegant white porcelain canister with pour spout and handle for easier application. Alternately, we also provide wholesalers the option to purchase our 7.5oz candle in a glass jar with silver lid for a more "traditional" look. Our 4oz travel tin is packaged in a lightweight square tin for easier application.
Q: How Can You Tell When A Massage Candle is Made Mostly of Soy Wax?
A: How does it feel on your skin? When you put the oil on your skin, does it feel greasy and heavy? If it does and the skin does not absorb it and creates a greasy film on top of the skin...then it is mostly soy wax.
Q: Does the Scandle hurt when you put it on?
A: Unless you put your finger or other body part directly in the flame, the Scandle is ouch-less and actually feels quite nice. By using cosmetic grade soy oil rather than traditional waxes, such as paraffin or beeswax, we are able to offer a candle in which amounts of the safe, comfortable, and warmed oil can be directly massaged into the skin , leaving the skin smooth, soft, and pleasantly scented. Hypo-Allergenic.
A: Simply light the Scandle and within a few minutes you'll have lotion ready to be used. Then, extinguish the flame and dip your fingers in the liquid. You may also pour small quantities of the liquid out of the corners of our square containers. When done, allow the candle to cool..the liquid will re-congeal to a solid state permitting additional applications.
If you would rather not burn your Scandle, you can also scoop a little out using a spoon and simply rub it directly on your skin!
Q: What are some uses for the Scandle?
A: You can light the Scandle like any other candle and burn it for ambiance and aromatherapy or you can use the liquid as a body moisturizer, massage lotion, as a cuticle treatment for manicures and pedicures.
Q: Who shouldn't use the Scandle?
A: Pyromaniacs and those allergic to nut based products. Because the Scandle contains palm kernel, soy, and shea oils.
Please be advised that if you have children never let them see you dip your hands into a massage candle. Although it is true that our candles burn much cooler than other candles; a child will not know the difference between a "lotion candle" and a paraffin candle.
Q: What is your return policy?
A: We do not accept any returns at this time. However, if your product is shipped and damaged, we will replace it with a product of equal value.
Q: What's the big deal with Scandles being Paraffin free?
A: Paraffin is a petroleum product - a byproduct of oil refining. As a result, it contains dangerous toxins and carcinogens such as benzene, acetone, lead & mercury when burned. Moreover, paraffin produces more soot, coating ceilings and walls, damaging your home; paraffin burns at a higher temperature meaning that is burns faster; it is not water soluble or biodegradable; and many people get headaches around paraffin candles due to the toxins emitted.
Q: What is the benefit of high grade cosmetic soy used in Scandles?
A: There are several benefits of soy that can never be replicated with paraffin candles or other vegetable based candles:
Q: How many applications can you achieve from a Scandle?
A: An average of 20 full body massages can be achieved using our 7.5oz Skcandle. Of course, if you choose to use it for specific body parts (i.e. hands, feets, legs, etc.)...the usage will increase.
Q: What is the average burn time of the Scandle?
A: When using the body oil of the 7.5oz Scandle, the Scandle has an average burn time of over 30 hours. When just burning the Scandle for ambiance or scent, the Scandle can burn for over 50 hours!
Q: How are Scandles safe for the environment?
A: Scandles are not only healthy for your skin, but are healthy for the environment because they are...
Proud Member of Texas Department of Agriculture & PETA's Caring Consumer Program


